Compare User Feedback Tools
The User Feedback Tool That Never Asks Your Users to Sign Up
Most feedback is lost at the registration form. PulsePage puts a public board on your product page that anyone can post to without an account, and shows them the roadmap and the changelog that answer what they asked for.
PulsePage vs Canny vs UserVoice vs Productboard
Compared from the side that matters for how much feedback you actually receive: what a user has to do to say something, and what they get back. Based on publicly available information.
| Feature | PulsePage | Canny | UserVoice | Productboard |
|---|---|---|---|---|
| Built for | Small teams collecting user feedback in public | Customer feedback management | Enterprise feedback forums | Enterprise product management |
| Account needed to leave feedback | No, users post without creating an account | Optional, boards can accept anonymous posts | Yes, forum posts identify their author | Yes, through the customer portal |
| Feedback sorted by type | Yes, users pick a category when they submit | Yes, one board per category | Yes, one forum per category | Yes, via tags and segments |
| Where users see the outcome | Public roadmap and changelog on your product page | Public roadmap and changelog | Public forum with status labels | Customer portal roadmap |
| Tells users when it ships | Yes, release notifications by email to subscribers | Yes | Yes, on status change | Yes, through the portal |
| Free plan | Yes, the Start plan is free forever | Yes, with limits | Trial only | Trial only |
| Paid pricing | $19/mo (Growth) or $49/mo (Scale), billed per product | Priced per team | Priced per admin seat | Priced per contributor |
User Feedback Tool Questions
- What is a user feedback tool?
- A user feedback tool is where the people using your product tell you what is broken and what they want next, in a place both sides can see. PulsePage does that on a public board attached to your product page, alongside the roadmap and the changelog, so a request and the release that answers it live in the same place.
- Can users leave feedback without creating an account?
- Yes. PulsePage never forces your users to register: they can submit a request or report a bug on your public board with no sign-up, no password, and no email confirmation step. Registration is the point most user feedback is lost, so it is the one thing PulsePage refuses to ask for.
- How much does PulsePage cost as a user feedback tool?
- PulsePage has three plans, billed per product rather than per user: Start is $0 and includes feedback collection, the public board, and the public roadmap, Growth is $19/mo, and Scale is $49/mo. Inviting your whole team costs nothing extra on any plan.
- How is a user feedback tool different from a survey?
- A survey asks your questions at a moment you choose; a user feedback tool stays open so users can raise the thing that is bothering them when it bothers them. Surveys tell you how a known problem is spread across your users. A feedback board tells you which problems you did not know about.
- How do users find out what happened to their feedback?
- Requests sit on your public board where anyone can read them. You decide what gets planned and put it on the public roadmap, and when it ships it is announced in the changelog, with an email to everyone who subscribed. A user who left feedback can follow the whole path without asking you for a status.
- How does PulsePage compare to Canny and UserVoice?
- Canny centers on customer feedback management for product teams, and UserVoice on large feedback forums with support workflows around them. PulsePage is the smaller, cheaper end of the same idea: a public board, a public roadmap, and a changelog on one page, free to start, billed per product, and open to your users without an account.
Looking at this from the product team side instead? See how PulsePage works as a product feedback tool, or as a product roadmap tool.
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